Frequently Asked Questions (FAQ)

Find quick answers to the most common questions below. If you need further help, contact us at nextjobconsultancy@gmail.com.

📦 Orders

How do I place an order?

Simply browse our website, add products to your cart, and proceed to checkout. Fill in your delivery details and complete the payment.

Can I modify or cancel my order after placing it?

Orders can be modified or cancelled within 12 hours of placement. After that, the order may already be processed for dispatch. Please contact us immediately at nextjobconsultancy@gmail.com.

How will I know my order is confirmed?

You will receive an order confirmation email/SMS after successful payment.

🚚 Shipping

What are the shipping charges?

Shipping is FREE on orders of ₹1000 and above. A flat ₹49 shipping charge applies to orders below ₹1000.

How long does delivery take?

Orders are processed within 1–3 business days and delivered within 3–10 business days across India.

Do you deliver across India?

Yes! We deliver to most pin codes across India.

How can I track my order?

Tracking details will be shared via email/SMS after dispatch. Use the tracking number to monitor your shipment.

🔄 Returns & Refunds

What is your return policy?

We accept return/refund/replacement requests within 3 days of delivery, provided you have a complete unboxing video as proof.

How do I initiate a return or refund?

Email us at nextjobconsultancy@gmail.com with your Order Number, Product Photos, and Unboxing Video.

When will I receive my refund?

Approved refunds are processed within 5–7 business days to your original payment method.

What if I received a wrong or damaged product?

Contact us within 3 days with your unboxing video and photos. We will arrange a replacement or refund.

💳 Payments & COD

What payment methods do you accept?

We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) where available.

Is Cash on Delivery (COD) available?

Yes, COD is available on select pin codes and order values.

Is it safe to pay on Bharat Bazaar?

Absolutely! All transactions are processed through secure, encrypted payment gateways.

What happens if my payment fails?

If your payment fails, the amount (if deducted) will be refunded within 5–7 business days. Please contact us if you face any issues.

📞 Customer Support

How can I contact customer support?

Email us at nextjobconsultancy@gmail.com. We respond within 24–48 business hours.

What are your support hours?

Monday to Saturday, 10:00 AM – 6:00 PM IST.